Privacy Policy

We are committed to protect the privacy of our valued visitors and consumers that use our sites and take your privacy vigorously. The Editslook team members appreciate and respect the importance of privacy on the Internet. The sections below make up our privacy policy. It sets out the rules we follow regarding how we use any personal information we collect about you.

Why Do We Collect Your Data?

We at Editslook recognize the consumer's need to incline data in an appropriate and lawful manner, we just collect and process the data on the basis of legitimate interests.

  • We collect data to Identify your product and service preferences, so we can notify you of new or additional products, services, and promotions that might be of your interest.
  • Notify you of product recalls or provide other information concerning products you have purchased.
  • Improve our merchandise selections, customer service, and overall shopping experience.
  • We collect data about you for the purpose of fulfilling our duties of any contract made by us when receiving an order placed by you, the customer.

What Personal Information We Collect From You ?

Personal Information is any perceptible details provided to us, that means we can identify you either directly or indirectly. This can be anything from an order number to specific information, such as your address details, or telephone number. For the purpose of completing our obligations in processing your order, we will need to collect some personal information from you.

Following are the details of when your data would be collected:

  • When placing an order on our Editslook website.
  • Subscribing to our newsletter, marketing campaigns, or other promotions.
  • When entering any prize draws, or competitions.
  • Communicating with our social media pages, in the form of comments, or uploads of photographs, or use of campaign hashtags.
  • Communicating with us via email, telephone, or by writing to us.

Data that may be captured about you could include, but is not limited to the following:

  • Name
  • Full Address including Postcode
  • Email
  • Telephone Numbers
  • Password
  • Payment Details

We may also record technical information about the device/provider details used to access our sites, including your IP address, location, and operating system details. Further details regarding online tracking of your use of our sites can be found in our Cookie Policy.

How we use your information

At Editslook we only use personal information provided by you for the following:

  • To handle your orders, deliver your goods, and to process any payments and refunds, including the sharing of your data to any third-parties involved in the process of your order, after delivery is completed.
  • To provide updates for orders placed, including any changes regarding parcel delivery.
  • To contact you in regards to any communication sent to us.
  • Keeping your contact details up to date.
  • To detect and prevent possible fraud, or abuse on our sites.
  • To send you details of marketing campaigns, news about our company, competitions, or promotions that may interest you, providing we have received your consent to do so.
  • To personalize your experience across our platforms, i.e. providing targeted suggestions for you online, based on your previous history of our website.

Online ads

We use online advertising to keep you aware of what we’re up to and to help you find our products. We do this using a variety of digital marketing networks and ad exchanges, and a range of advertising technologies such as ad tags, cookies, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience Service.

Email Engagement

When we send you marketing, service or order-related emails we will use a combination of pixels and cookies so we can be sure that you have received them and also personalized your future experiences across our platforms.

Is Your Data Shared?

Any information disclosed to us that is shared with any of our third-parties affiliations, or business partners will be limited to only the data needed to carry out instructions to complete your orders or delivery of your goods.

We will not disclose information about our customers to third parties except where it is necessarily a part of providing services to you - e.g. arranging for a product to be sent to you. Our partners include delivery partners, payment partners, vendors, and our backend support team to process orders and other customer services.

Our sites may also contain links to the websites of our affiliates, business partners, their networks, and advertisers. If you follow a link to these websites they have their own privacy policies. Please check the details of these policies before you provide any details to third parties directly.

The third-party payment gateway, collects your payment card details in order to complete your purchase made through our site. If you choose a credit option for your payment, your order details will be sent to a third-party provider. They will require further information to perform a credit check before any credit is agreed upon.

Your Consent

If you give your consent for marketing communications or sign up to receive our newsletter, we will keep you informed by email, or via SMS about our products and services.

We will not share any of the personal information you provide to us, to any third party without your permission, unless stated in this privacy policy, for the purpose of completing your order.

You can withdraw your consent at any time, and ask us not to continue processing your personal information.

To opt out of any communications from us, or data processing you can:

  • Unsubscribe by following the link provided on communications you receive.
  • By choosing not to opt-in for marketing communications when processing any order.
  • By contacting our customer services, who will need to confirm your identity to process your request.
  • Any requests made to unsubscribe from our communications will be processed as soon as possible, but may take a few days.

How Your Details Are Protected

Across all our sites we use security measures to ensure your personal information is protected.

We also have the appropriate security measures to protect against the loss, misuse, or alteration of information that we have collected about you from any of our platforms.

We use cookies on our websites. A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you each time you re-visit Editslook by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. For further information regarding the cookies used on our websites, please see our Cookie Policy.

Changes In Privacy Policy

We have the right to make any changes or update this privacy policy following our operational, legal, or regulatory obligations from time to time.

Contact Us

For detailed information about our privacy policy, and any queries or complaints, please contact us by e-mail at support@editslook.com.